QIA Services is the ONLY independent rating body for the Service Sector internationally

The new standard in Quality, includes business culture, environment and service with a clear path of continuous improvement

Our range of programmes enable businesses to improve and grow at the same time as giving consumers the reassurance they need with benchmarks and best practice insights gained from across multiple elements of the Service Sector.

Which assessments are right for your business?

Tourism & Hospitality

Customer Service | Excellence | Commerciality

Later Life

Community | Environment | Quality


Assurance | Quality | Customer Service


Environment | Experience | Luxury

Leisure & Fitness

Safety | Health | Relaxation


Quality | Community | Experience

Your partner in quality

QIA Services is a specialist verification, assessment, awards and accreditation company. We write bespoke software and deliver evolved versions of assessments globally, across sectors, including public, third and commercial industries.


Quality Service

Industry professionals offering the very best support and advice, recognising customer segmentation and specific requirements.


Leading the way in evidence-based compliance and consumer feedback systems as tools for improvement, benchmarking and marketing.


Engagement with the industry to ensure service relevance, ensuring the delivery of best practice in legislation and quality.


Delivering creative and forward-thinking awards and accreditation, driving consumer and industry campaigns to support members.

Economical Pricing

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Latest insights

Boutique Hotel News

CEO Deborah Heather talks to Boutique Hotel News

10 years on: Cornell’s GMP and the industry Boutique Hotel News’s recent interview with our CEO, Deborah Heather and Simon … Read More »
Global Short Term Rental Sustainability Questionnaire

Have your say on the new global initiative to drive industry best practice for sustainability

The Short-Term Rental Industry has announced the launch of a new initiative to promote responsible hospitality and continued sustainable best … Read More »
New Affiliation New Forest Collection 09-22

Our new affiliation with the New Forest Collection

The New Forest Collection and Quality in Tourism (QiT), the wholly owned brand of QIA Services are delighted to announce … Read More »

Read more insights »