QIA Services is the ONLY independent rating body for the Service Sector internationally

The new standard in Quality, includes business culture, environment and service with a clear path of continuous improvement

Our range of programmes enable businesses to improve and grow at the same time as giving consumers the reassurance they need with benchmarks and best practice insights gained from across multiple elements of the Service Sector.

Which assessments are right for your business?

Tourism & Hospitality

Customer Service | Excellence | Commerciality

Later Life

Community | Environment | Quality


Assurance | Quality | Customer Service


Environment | Experience | Luxury

Leisure & Fitness

Safety | Health | Relaxation


Quality | Community | Experience

Your partner in quality

QIA Services is a specialist verification, assessment, awards and accreditation company. We write bespoke software and deliver evolved versions of assessments globally, across sectors, including public, third and commercial industries.


Quality Service

Industry professionals offering the very best support and advice, recognising customer segmentation and specific requirements.


Leading the way in evidence-based compliance and consumer feedback systems as tools for improvement, benchmarking and marketing.


Engagement with the industry to ensure service relevance, ensuring the delivery of best practice in legislation and quality.


Delivering creative and forward-thinking awards and accreditation, driving consumer and industry campaigns to support members.

Economical Pricing

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Who we work with

  • SilverDoor Apartments
  • Short Term Accommodation Association
  • European Holiday Home Association
  • Astrho
  • Vacation Rental Management Association
  • Astra
  • Best Western Hotels & Resorts
  • Forest Holidays
  • Sykes Holiday Cottages

Latest insights

South Africa Tourism Standards-06-23

Our key role in the Quality Assurance of South African Tourism Accommodation

QIAS has been involved in assessment, audit, and compliance work in the tourism sector for over 18 years as industry … Read More »
Home Office Guidance Fire Safety Law

Get your copy of the newly-published Home Office guide to compliance with fire safety law

A guide to compliance with fire safety law for those responsible for safety in small paying-guest-accommodation… This invaluable guide has … Read More »
Sustainable Cruises

QIAS are going overboard to champion sustainable cruises

Let’s start with Sustainable and Responsible travel… We are delighted to announce that we can now provide independent assessment of … Read More »

Read more insights »